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No Matter what service we provide, our goal is always to get your equipment up and running as quickly as possible at the lowest cost possible. We provide remote support in order to get your computer up and running quickly. Sometimes however it is not possible to support a computer remotely (for example: No remote connectivity) at which point an on-site visit will be scheduled with you.

On-site support is currently limited to the City of Calgary.

Remote Support

We provide remote support in order to get your computer up and running quickly. Sometimes it is not possible to support a computer remotely at which point an on-site visit will be scheduled with you.

$50 / per hour + GST/HST

Drop Off Residential Support

If we can’t resolve your issue via our remote support option, you can drop off your computer and we will repair it as quickly as posible with credit given for any remote support time used.

$50 / per hour + GST/HST

On-Site Residential Support

If we can’t resolve your issue via our remote support option we will book a time to come on-site and repair the issue in person.

$75 / per hour + GST/HST

On-site Business PC Support

If we can’t resolve your issue via our remote support option we will book a time to come on-site and repair the issue in person.

$100 / per hour + GST/HST

On-site or Data Center Server Support

If we can’t resolve your issue via our remote support option we will book a time to come on-site and repair the issue in person.

$150 / per hour + GST/HST

Office 365 / Cloud

We will manage your cloud infrastucture (Amazon, Microsoft currently) for you so you don’t have to.

$100 / per hour + GST/HST

Basic website design package

We will design an amazing website for you. Our website design service always come with the first year of hosting and support free.

$1500 + GST/HST

Ecommerce website design package

We will design an amazing e-commerce website for you. This is not just adding the store and then turning it over to you muddle through setup, this is us setting it up right.  Our website design service always comes with the first year of hosting and support free.

$5000 + GST/HST

Hosting – Managed WordPress Basic

Our website design service always comes with the first year of hosting and support free.  But if you don’t design with us you can still host with us.  Our basic WordPress package is for websites that don’t host e-commerce websites.

With an annual term (23% savings)

$9.99 + GST/HST per Month
you pay 119.88 today

Hosting – Managed WordPress Deluxe

Our website design service always comes with the first year of hosting and support free.  But if you don’t design with us you can still host with us.  Our deluxe WordPress package is for websites that host e-commerce websites.  They require a bit more power than a normal non-e-commerce WordPress site.

With an annual term (30% savings)

$13.99 + GST/HST per Month
you pay 167.88 today

Website Support

Running a website is not just setting things up and letting it run.  You website needs to be maintained so it keeps running smoothly.  That means making sure plugins get updated.  Making sure your site does not get infected with malware that could tarnish your brand.  This is free for the first year with our website design services.

Save big with a support package or $150 per hour

$20.00 + GST/HST per Month
you pay $240.00 today

One of the key contact points in your business is your phone system so it needs to work well.  We have provided years of support for the Asterisk phone systems and can get you setup with an off-site hosted PBX system with onsite or remote office soft phones or we can also offer actual phones with onsite PBX systems.  These work for companies that are small with only a few phones to enterprise phone systems with 100’s of phones.  Call us today to talk with one of our reps that can get you setup right.

While we do our best to get to your issues as quickly as possible, on-site scheduling is based on priority where by the need with the highest impact will be handled first. That means that a server outage that affects a large number of people would have a higher priority than a single incident involving only one person. We reserve the right to reschedule a booking due to this but do our level best not to.

 

Our regular office hours are from Mon-Fri, 9:00 AM to 5:00 PM. Business emergency support is available and provided outside of office hours at an additional up charge of $50.00 per hour plus GST/HST. This does not apply to scheduled server maintenance.

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